Essential
For lock-up-and-leave apartments and townhouses.
€149/month
- Fortnightly property checks
- Keyholding & alarm response
- Post collection & meter readings
- Photo report after every visit
- Emergency callout coordination
Fully managed
Lock up, leave, and stop worrying
One team, one monthly plan, one report. cala runs your Balearic home while you are away — from keyholding to pool, garden and every repair in between.
Keys logged, coded and insured — never labelled with your address.
Packages
Three ways to hand it over
Every plan is run by the same vetted local team, from Palma to Ciutadella. Start small and move up when you are ready — or hand us the lot on day one.
Complete
For villas with a pool, a garden and a to-do list.
€329/month
Everything in Essential, plus
- Weekly checks
- Pool & garden visit scheduling
- Cleaning & changeover coordination
- Minor maintenance included — up to 2 hours a month
- Utility & bill management
Concierge
For owners who never want to think about it.
€649/month
Everything in Complete, plus
- Dedicated property manager
- 24/7 emergency line
- Guest & rental changeover management
- Renovation project management
- Pre-arrival preparation — aircon on, shutters open, fridge stocked
All prices are illustrative.
Side by side
Compare the packages
Every plan comes with vetted people, logged keys and photo proof. The difference is how much you hand over.
| What you get | Essential | Complete | Concierge |
|---|---|---|---|
| Property checks | Fortnightly | Weekly | Weekly+ |
| Keyholding & alarm response | Included | Included | Included |
| Photo reports | Monthly | After every visit | After every visit |
| Pool & garden scheduling | — | Included | Included |
| Cleaning coordination | — | Included | Included |
| Minor maintenance included | — | 2 h per month | 4 h per month |
| Utility & bill management | — | Included | Included |
| Dedicated manager | — | — | Included |
| 24/7 emergency line | — | — | Included |
| Guest changeovers | — | Add-on | Included |
| Renovation project management | — | — | Included |
Getting started
How onboarding works
From first walkthrough to your first report in about two weeks — whether the house is in Deià or Sant Josep.
01
Walkthrough & inventory
We visit together, photograph every room and document your property, keys, meters and quirks — the shutter that sticks, the stopcock behind the bougainvillea.
02
Your care plan
The schedule for pool, garden, cleaning and checks is agreed in one clear document, with named people responsible for each visit.
03
Then just… relax
One monthly report, one point of contact, receipts for everything. You hear from us before you ever need to ask.
Add-ons
Extras when you need them
Bolt these onto any package. They appear on the same monthly invoice and in the same report.
Linen & laundry service
Fresh linen and towels collected, laundered and back on the beds before anyone arrives.
Priced per property
Guest & holiday-let changeovers
Check-out to check-in turnarounds with cleaning, keys, a welcome check and a note on anything worn.
Priced per property
Garden redesign & projects
From a new irrigation system to a full re-landscape, planned and run through vetted local specialists.
Priced per property
Car & boat starting and checks
Engines started, covers checked and batteries kept alive over winter, in the drive or on the mooring.
Priced per property
I hand the keys over in October and get the house back in May as if I never left. In between, the report arrives and I read it with my coffee on a Sunday. It is the least stressful thing I own.
HL
Henrik L.
Townhouse owner, Santanyí — Complete package
Townhouse owner, Santanyí — Complete package
Questions
Before you hand over the keys
The things owners ask us on the first call.
Is there a contract?
No long tie-in. Every package rolls monthly and you can cancel with one month's notice. Annual plans simply pre-pay twelve months for the price of ten.
Who holds my keys?
Keys are logged, coded and kept in an insured key store. They are never labelled with your name or address, and every handover to a cleaner or tradesperson is recorded in your report.
What if something breaks?
Small fixes are handled within your plan's included hours. Anything bigger is quoted through the cala network of vetted pros — you see the quote, with photos, and approve it before anything is spent.
Can I keep my current cleaner or gardener?
Yes. If you already trust someone, we coordinate them into the schedule, share access properly and include their visits in your monthly report.
Do you handle holiday lets?
Complete and Concierge do. We manage changeovers, guest arrivals and the practical side of rental compliance, so the house can earn while you are away.
Request a callback
Talk it through first
Twenty minutes on the phone with someone who knows your corner of the island. No obligation and no script — just an honest look at what your home actually needs.
- A 20-minute call at a time that suits you
- English, German and Spanish spoken
- A clear recommendation, even if the answer is a smaller plan